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Account profile

The Profile page enables you to manage your account details and preferences. It is accessible by clicking on your profile picture, on the top right hand corner of the interface, and Profile. There are 3 tabs available in the Profile interface: General, Preferences and Billing.


The General tab enables you to edit the following details for your account profile:

  • Details: to see the name associated with your account, which is based on the one defined in your GitHub account.
  • Delete account: to permanently delete your Strapi Cloud account (see Deleting Strapi Cloud account).
General tab of Profile pageGeneral tab of Profile page

Deleting Strapi Cloud account

You can delete your Strapi Cloud account, but it will be permanent and irreversible. All associated projects and their data will be deleted as well and the subscriptions for the projects will automatically be canceled.

  1. In the Delete account section of the General tab, click on the Delete account button.
  2. In the dialog, type DELETE in the textbox.
  3. Confirm the deletion of your account by clicking on the Delete button.


The Preferences tab enables you to choose the appearance of your Strapi Cloud dashboard: either the Light or Dark theme.

Preferences tab of Profile pagePreferences tab of Profile page


The Billing tab displays your billing information and enables you to update your payment method.

Billing tab of Profile pageBilling tab of Profile page

Managing subscriptions

Using the Manage subscriptions button, you can view and manage your subscriptions, account and billing information, and payment method.

  1. Click the Manage subscriptions button. A login modal will appear.

  2. Enter the billing email address associated with your account and click Continue. A one-time password will be sent to the email address.

  3. Enter the one-time password and click Continue. The Manage Subscriptions modal will appear. From here, you can:

    • view and edit your subscriptions by clicking on the active subscription(s) tile(s): change project name, update shipping details, edit current subscription and cancel current subscription
    • view and edit your Account Information: email, password, company name
    • view and edit your Billing & Shipping Addresses
    • view and edit your Payment Methods and add new ones
    • access your Billing History and download your invoices
    Subscriptions management modalSubscriptions management modal

Edit subscription

From the subscription management modal, you can view and modify any current subscription.

Subscription edition modalSubscription edition modal
  1. Click on an active subscription tile (e.g. "Strapi Cloud Pro $99.00" located above the subscriptions management links such as Account Information, Billing & Shipping Addresses). You will be redirected to your subscription details.
  2. Click on the Edit Subscription link.
  3. If you only want to add addons (e.g. additional seats), click on the Add Addons button.
  4. If you want to change plan (e.g. from Pro plan to Team plan), click on Change and select a new plan.
  5. Confirm your modifications by clicking on the Update Subscription button at the bottom of the modal.

Cancel subscription

Subscription cancellation modalSubscription cancellation modal
  1. Click on an active subscription tile (e.g. "Strapi Cloud Pro $99.OO"). You will be redirected to your subscription details.
  2. Click on the Cancel Subscription link.
  3. Select the reason of your cancellation from the drop-down menu, and optionally add a comment in the textbox.
  4. Confirm your choice by clicking on the Confirm Cancellation button.